Our internal customers – our associates – are a very important part of our success. My father, CL&D’s founder, understood that from the beginning, and that’s why the continued growth and security for all associates was included in the original vision back in 1978. And why it remains the vision today.

Story after story can be told of the longevity of service at our companies – in fact, some of the people who started the business continue to grow with us and contribute today. What I learned from them is a fundamental understanding about business: if you’ve got the right people in the right places who are happy to be working for you – they will make your customers happy – and you’ve got a good, solid business.